An internet phone system (VoIP) is a virtual phone system that transmits voice over the internet. VoIP technology is also called broadband telephony, internet telephony, or broadband phone service.
These services optimize your business’ communication and allow you to respond to customers on time.
Microsoft, one of the largest tech companies in the world, has a dedicated internet telephony service targeted toward businesses of all sizes.
In this article, we’ll take a look at Microsoft Team Voice the powerful tool businesses globally use to meet their communication needs. Below are some of the reasons you should consider using this phone system.
An all-in-one platform
Unlike many business telephone systems dedicated to calls or emails and text communication only, Microsoft Teams combines it all. This system allows you and your team to call, chat, collaborate, and hold meetings easily.
Indeed, it’s a little wonder that businesses are now moving their communication to this powerful platform to replace their traditional phone systems.
If you’re looking for a business phone system that can automatically attend to callers and put them on hold until someone’s available to handle them, Microsoft Teams Voice is an excellent option.
Perfectly suited for meetings and collaboration
Microsoft Teams is ideal for hosting meetings with your team, whether you’re doing a weekly brief or collaborating on a singular task.
The platform uses Dynamic View to intelligently lay out the elements of your business calls in an optimal and aesthetically appealing way. Teams auto adjusts these elements in real-time as people call into meetings, join in the video, or turn their mics on to speak.
Teams also have a view switcher that allows you to control how everyone views meeting content. For example, Gallery on Top mode places all video feeds at the top of the window. On the other hand, Together Mode does away with all visual distractions, making it ideal for in-depth conversation and interaction. This makes the platform perfect for hosting virtual meetings.
Increased workplace productivity
Good communication is a crucial element of making a productive team. Your team members spend a lot of time daily communicating with their colleagues in other departments or locations. Having a dedicated VoIP system will make this process more convenient and save time.
One of the key reasons behind this is that your employees won’t have to keep switching between apps to make calls or send messages. In the long run, you’ll notice that your team’s productivity continues to increase.
In the past, having a phone system would cost businesses a lot of money. For one, they’d incur high initial costs while purchasing and installing the system.
They’d also have to teach everyone on the team how to use it and spend money maintaining and upgrading the system. This makes landline phone technology more expensive than VoIP.
Switching to a platform like Teams Voice may significantly reduce your phone bills. This is mainly because you avoid purchasing physical hardware, which can be capital-intensive.
High-definition voice quality
In the past few years, many broadband phone services have come up, allowing businesses to effectively communicate at a fraction of what it used to cost. However, many cheap services produce hollow and tinny audio.
Microsoft Teams Voice ensures all users enjoy crystal-clear, HD-quality voice calls. Connections rarely get dropped, and audio is heard as it is transmitted from the source.
This not only makes for a more enjoyable calling experience but also makes it easier to record calls and meetings for future reference.
Answer calls from anywhere, on any device
Microsoft Teams Voice makes it possible for people to answer calls through their business line regardless of where they are. This implies that your customers get quick responses, which will help improve customer satisfaction and retention.
Your team can make and receive calls on multiple devices; computers, cell phones, tablets, and desk and conference phones enabled with Teams. This surely tramps the traditional business telephone network and even some modern VoIP systems that do not offer multi-device support.
Microsoft Voice Teams: The Reliable VoIP System Your Company is Missing!
Virtual meetings and video conferences have become a part of the corporate world. They make it possible for businesses to hire and manage the best people, regardless of where they live.
If this sounds like your company, then you need a powerful VoIP system like Microsoft Teams Voice to manage your remote workforce. When implemented effectively, this platform can help meet all your business communication needs, from customer support to internal communication and remote meetings.
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